Deputy Head of Quality

ADHD Careers with ADHD 360

Deputy Head of Quality

Full-Time

Our ADHD Careers: About the role

Salary: £32,000 per annum (rising to £34,000 after successful probation)

Shift and Schedule: Monday to Friday 09:00 to 17:00

Location: Nettleham - Lincoln

Benefits:

  • Competitive salary and benefits package
  • Competitive pension scheme
  • Access to ‘blue light’ discount services
  • Free use of our static caravan located in the Peak District providing respite, a chance to ‘take time out’ or just to have a break in a super location!
  • Opportunity to work with a talented and supportive team
  • Casual dress
  • Support with CPD

Full job description:

Do you want to make a difference?

Are you ready for a new challenge?

Can you work in a team that's supporting world class healthcare for people with ADHD?

If you have answered YES to these questions, we have a great opportunity for you!

Job Summary:

The Deputy Head of Quality has a unique and varied role responsible for managing key elements of the Quality agenda within ADHD 360. The post would be part of a busy but dynamic team that encompasses all elements of quality and safety including PSIRF, Customer Happiness, Risk Management, Compliance, Patient Experience and Clinical/Quality Standards and Best Practice.

Essential Duties and Responsibilities:

  • Deliver Quality, Safety and Assurance standards across the organisation ensuring that all learning opportunities are developed, actioned and evidenced.
  • Work as part of a dynamic team in delivering effective quality and safety initiatives and assurance systems.
  • Support the delivery of the quality objectives and contribute to an ongoing Self-Assessment process to continually reflect on and drive improvements.
  • Deputise for the Head of Quality, supporting the delivery of key objectives and strategic goals driving quality assurance and improvement.
  • Support the delivery of an evidence based Governance cycle.
  • Oversee the line management of the QA team with a key responsibility for driving a positive CPD culture.
  • Be a part of the team that delivers the ADHD360 culture.

Qualifications and Experience:

  • Hold or working towards a recognised Quality Assurance qualification (IQA award or equivalent) – Essential
  • A relevant Mental Health qualification – Desirable
  • Competent and confident with computers but not limited to MS Office, Outlook, Word, and Excel
  • Organisation skills and an ability to manage own workload
  • An ability to work on own initiative yet be a key part of a team
  • Be a natural problem solver
  • Positive outlook and an ability to work well under pressure
  • A desire to succeed within a KPI focused environment working to realistic commercial objectives around patient retention levels is essential as is the ability to work autonomously if required

Competencies:

  • Integrity
  • Dependability
  • Attention to detail
  • Confident
  • Team Player
  • Resilience
ADHD 360 Core Values

The ADHD 360 culture and workplace

ADHD 360 Culture and Workplace

At ADHD 360 we pride ourselves on having a flat ADHD Careers culture where everyone has a voice no matter what position they hold in our business.

1. The acceptance of help: There are no prima donnas at ADHD 360

2. Respect and Protection of each other: We all work as a team striving for the same end goal; to offer the best and be the best

3. Encouragement: We have a lot of fun at work, and we encourage each other

4. We don’t do blame: We all stand by each other, when mistakes are made we look for the learning and move forward

5. HONK: This comes from a lesson from Saatchi and Saatchi, Why geese fly in their V formation. If someone needs help they’ll HONK, it’s what you’ll hear in our office. We’re never frightened to say I need help.

Are you interested in joining the ADHD Family?

We are always on the lookout for talented and dedicated professionals who are passionate about their work and eager to make a difference.

If you're interested in joining our team, we'd love to hear from you and discuss the opportunities!