Practice Manager (Autism Services)

Company Description:

Want to be part of a healthcare revolution? Autism 360 isn't just changing lives – we're transforming the entire narrative around neurodiversity.

Job Summary:

Autism 360 are seeking an experienced and dynamic Practice Manager to join our autism service. This role will work closely with the Head of Autism Service to support our assessing clinicians, core co-ordinators and wider team, optimise service delivery, and drive growth while maintaining exceptional quality standards. The ideal candidate will bring proven people management expertise and a commitment to supporting neurodivergent individuals.

Essential Duties and Responsibilities:

· Provide comprehensive operational management for the autism assessment service

· Support clinical staff with administrative requirements, enabling them to focus on delivering high-quality assessments

· Work collaboratively with the Head of Autism Service to develop strategic plans for growth and service improvement

· Manage staff scheduling, workload distribution, and resource allocation

· Implement and maintain efficient administrative systems and processes

· Monitor service performance metrics and implement improvements where needed

· Lead recruitment, induction, and retention initiatives for clinical and support staff

· Ensure compliance with relevant regulations, standards, and policies

· Foster a positive workplace culture that values staff wellbeing and professional development

· Manage budget and resources effectively

· Serve as the primary administrative point of contact for service-related enquiries

Qualifications and Experience:

Essential:

· Proven experience in a similar service management or practice management role

· Demonstrated success in people management with evidence of team development and retention

· Experience working within healthcare, clinical or therapeutic services

· Strong understanding of service delivery processes and optimisation

· Excellent organizational and administrative capabilities

· Experience in managing budgets and resources

· Proficiency with relevant IT systems and administrative tools

· Ability to work collaboratively with clinical professionals

· Understanding of regulatory frameworks in healthcare/clinical settings

Desirable:

· Knowledge of autism spectrum conditions and neurodevelopmental services

· Experience within mental health or disability services

· Qualifications in healthcare management, business administration, or related field

· Experience in service development and growth management

· Understanding of NHS or private healthcare operational frameworks

· Previous experience supporting multidisciplinary teams

Personal Attributes:

· Strong interpersonal and communication skills

· Empathetic approach with an understanding of the needs of neurodivergent individuals

· Solution-focused mindset with excellent problem-solving abilities

· Ability to prioritise effectively in a dynamic environment

· Resilient under pressure with capacity to manage multiple responsibilities

· Commitment to promoting equality, diversity, and inclusion

· Proactive approach to service improvement

Additional Info:

Safeguarding Responsibilities:

ADHD360 is committed to safeguarding and promoting the welfare of children, young people, and adults. Safeguarding is everyone's responsibility, and all employees are required to act in such a way that always safeguards the health and wellbeing of children, young people, and adults that you may come into contact with during your work. To fulfil these duties, you will be required to participate and attend appropriate mandatory training to recognise the signs and symptoms of abuse and how to respond to these signs and symptoms. All employees are required to adhere to local and national safeguarding policies and guidance. All employees must also ensure that they understand and act in accordance with this clause. If you do not understand exactly how this relates to you personally, then you must ensure that you seek clarification from your line manager or refer to the company Safeguarding policy. Equally, all managers have a responsibility to ensure that their team understand their individual responsibilities regarding the safeguarding of children, young people and adults.